Shipping Policy
Last Updated: June 2024
No International Orders
We only ship within the United States and its territories. We do not ship internationally.
Shipping Restrictions
Women On Guard will not ship products where prohibited by law. Please check the restriction links below before you order.
Free Shipping
- Orders $79.99 or More: Free shipping on orders $79.99 or more (Continental United States orders only and on standard ground shipping).
- Orders Below $79.99: A flat shipping rate of $7.99 will be applied.
Shipping Method
Your order, in most cases, will ship the same day if placed before 11 AM EST Monday to Friday. We utilize different shipping methods such as UPS Ground, FedEx Ground, USPS Priority Mail, USPS First Class Mail, and USPS Parcel Post at our discretion.
If you order more than one product, on rare occasions, your items may be shipped separately and by different methods depending on warehouse availability. This would be at no additional cost to you. Women On Guard utilizes several warehouses around the country to get the products shipped to you as soon as possible.
Shipping Restrictions by Product
Stun Guns
Stun guns cannot be shipped to addresses in:
- Connecticut
- Washington D.C.
- Illinois
- Hawaii
- Massachusetts
- Rhode Island
- Wisconsin
Pepper Spray
Pepper spray cannot be shipped to addresses in:
- New York
- Massachusetts
- Hawaii
- Washington D.C.
- Alaska
Responsibility
By placing an order, the buyer represents that he/she is of legal age and that the products will be used in a legal manner. Women On Guard cannot assume any liability for the use or misuse of these products and recommends the buyer become familiar with the laws and restrictions in their city, state, or province, which regulate the use and possession of our products. We reserve the right to refuse any order for any reason at any time.
Ordering Methods
We accept Visa, MasterCard, Discover, American Express.
Secure Online Ordering
You can use your credit card to place your order online 24 hours a day. When you submit an order, your credit card information is sent through the Secure Sockets Layer (SSL) protocol, the most commonly used and safest way to send private information across the Internet today.
Shipping Charges
Shipping charges are non-refundable no matter the circumstances. If we pay for initial shipping costs on the order, the actual shipping charge we paid will be deducted from the refund or exchange if applicable. These charges are non-refundable by our shipping carrier. If you would like to upgrade your shipping, you may do so, however, it will be at your cost and will be added to your order.
Address Correction Policy
It is very important that we receive a complete and accurate address for shipping. We stress the importance of a complete address including your street address (with any apartment or suite number), city, and zip code. If your package is returned to us due to an incorrect or incomplete address, we will have to charge a $9.99 additional shipping fee to reship your order. This includes orders that qualify for free shipping.
Contact Information
Women On Guard
1151 Walker Rd,
Dover, DE 19904,
USA
Email: support@womenonguard.com
Phone: +1 315 203 2761